Job Summary:
- Provide expert-level technical support for complex Java-based applications and systems.
- Lead troubleshooting and resolution of critical technical issues.
- Collaborate with development teams to improve application stability and performance.
Key Responsibilities:
- Lead troubleshooting of complex Java-related issues.
- Collaborate with development teams to identify and resolve root causes.
- Develop and maintain technical documentation and knowledge base.
- Mentor L1 and L2 support engineers.
- Work with cross-functional teams to improve application stability and performance.
Required Skills:
- 5+ years of experience in Java development or support.
- Expert-level understanding of Java programming language and ecosystem.
- Experience with advanced troubleshooting tools and techniques.
- Strong leadership and mentoring skills.
- Excellent problem-solving and communication skills.